Tanya Kantor, Acting Country Manager Baltics at Volvo Financial Services (VFS), was the company’s first employee in Bulgaria when she joined in 2001 as a Customer Financing Representative. Since then, she has had a variety of roles in different countries, including Country Manager in both Bulgaria and Ukraine and Credit & Operations Manager in Poland. During her career she has experienced a lot, from building the VFS Bulgaria business, to facing the financial crisis and recession in Ukraine.
“It has been an interesting journey and I’ve moved around a lot,” smiles Tanya. “But I am used to change – I’m from Bulgaria so I experienced the collapse of the Soviet Union Bloc and all the opportunities and challenges that came with that. Everything used to be state-owned in Bulgaria, so I saw companies starting from nothing, going through that transition and all the uncertainty that went with it – this experience helps me to better understand our customers.”
A chance encounter
In 2001, Tanya was working for VFS in Bulgaria, doing everything from preparing quotes to meeting customers. At the same time, Laszlo Kantor, a Service Technician at Volvo Trucks, was also working at the site, on a Short Term Assignment (STA) from Hungary.
“Laszlo was in Bulgaria helping to train local colleagues in the workshop,” says Tanya. “I met him as a colleague a few times during the couple of months he was over, and then he went back to Hungary. Then, a year or so later, I was in Budapest for a long weekend, so I sent him a message to see if he wanted to catch-up over a coffee. We were just colleagues at the beginning, but then we started to see each other once a month and began a long-distance relationship. One thing led to another, and the next thing I knew, we were discussing moving in together and what country we should live in! By this point it was 2003 and I was the Country Manager for VFS in Bulgaria, so he applied for a job in the Volvo Trucks workshop and moved over to Bulgaria to join me. I guess you never know when or where you’re going to meet someone. Volvo brought us together – this really was a chance encounter that changed our lives!”